Data Protection Last Updated: 2025

10 bit Privacy Policy

Your personal information is completely safe at 10 bit. On this page, we clearly explain — what information is collected, how it is stored, and under what circumstances it may be used. Please read this policy carefully before using the platform.

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Your Data — Our Responsibility

What Information Is Collected

10 bit collects your name, date of birth, mobile number, and payment-related information when you register an account. This information is used solely for identity verification, transaction processing, and account security. While using the platform, your device type, browser information, and IP address may be automatically logged — this helps ensure security. We never store your password directly; passwords are always kept in encrypted hash form. No additional information is collected without your consent.

How Your Information Is Used

The information collected is primarily used for account management, transaction verification, and customer service. User activity may be analyzed to improve platform security and detect suspicious behavior. By analyzing your preferences and usage patterns, we strive to enhance your experience. Your consent will be obtained before sending promotional messages, and you may withdraw that consent at any time. Information may also be used where necessary to fulfill legal obligations.

Sharing Information with Third Parties

10 bit never sells your personal information or shares it with advertisers. Only the necessary transaction details are shared with trusted payment partners such as bKash and Nagad for payment processing purposes. Information may be provided in response to valid requests from legal authorities or court orders. Third-party service providers are contractually obligated to comply with our privacy standards. We take the utmost care to protect your information.

Data Retention & Protection

All your information is stored on secure servers protected by SSL encryption technology. Even after an account is closed, certain information may be retained for a specified period as required by law. We conduct regular security audits to prevent unauthorized access. In the event of a data breach, we will promptly notify the affected users. Ensuring the security of your information is our highest priority.

Your Rights

You may request to view, correct, or delete your stored information at any time. You also have the right to object to data processing and to data portability. To exercise these rights, please contact our support team and we will respond as quickly as possible. In some cases, it may not be possible to delete information due to legal obligations, but we will inform you of the reason. Your right to privacy is of the utmost importance to us.

Cookie Usage

10 bit uses cookies necessary for the website to function properly, helping to remember your login session and preferences. Your consent will be obtained before any analytical cookies are used. You can control or disable cookies at any time through your browser settings, though some features may become limited as a result. We do not use any tracking or advertising cookies. For further questions about cookies, please contact our support team.

Policy Changes

10 bit reserves the right to update this privacy policy at any time. Users will be notified in advance of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new policy. We therefore recommend visiting this page regularly to stay up to date with the latest policy. If you have any questions about a change, please contact our support team.

Frequently Asked Questions About Privacy

No, 10 bit never sells your personal information to third parties. Only the necessary information is shared with trusted payment partners for payment processing, and they are also obligated to comply with our privacy standards. Your information is never used for advertising or marketing purposes. Protecting your information is our highest priority and we make no compromises in this regard.

To request deletion of your data, please contact our support team and submit a data deletion request. After verifying your identity, we will process your request as quickly as possible. However, certain information may need to be retained for a specified period due to legal obligations. In such cases, we will provide you with a detailed explanation. For more information, please visit our FAQ View page.

Yes, all your payment information is secured with SSL encryption technology. Transactions are processed through bKash and Nagad, and these payment gateways employ their own high-standard security measures. We never store your full card number or PIN. If you have any security concerns, please notify our support team immediately.

Have more questions?

If you have any questions about the privacy policy, please visit our FAQ page or log in directly to speak with our support team. We are always here for you.

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